Friday, February 13, 2009

In writing, measure twice, cut once

PR industry consultant Sam Whitmore has been tracking editorial accuracy (as if he doesn't have enough to do!). It falls loosely under the umbrella that smaller editorial staffs are doing more work and stress cracks are emerging. He used as an example an error in a Wall Street Journal story about an SAP product. His email blast today contained the following:
It turns out that the WSJ no longer has a copy desk per se. Senior editors still read and edit stories, but recent layoffs have decimated the layer of fit-and-finish wordsmiths -- copy editors and slot readers -- that reinforced the WSJ's hard-earned reputation for excellence. Also, WSJ production systems don't make it easy for reporters see a headline before it runs. This creates risk when stories are technical, like the SAP piece.
This anecdote illuminates a ignored problem within digital publishing: When a piece of content is published, regardless of when it's corrected, the original incorrect version not only can get into millions of hands quickly but can also exist in certain forms even after the correction.
The moral to the story? Similar to a carpenter (who should measure twice, cut once): edit many, publish once.


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