It turns out that the WSJ no longer has a copy desk per se. Senior editors still read and edit stories, but recent layoffs have decimated the layer of fit-and-finish wordsmiths -- copy editors and slot readers -- that reinforced the WSJ's hard-earned reputation for excellence. Also, WSJ production systems don't make it easy for reporters see a headline before it runs. This creates risk when stories are technical, like the SAP piece.This anecdote illuminates a ignored problem within digital publishing: When a piece of content is published, regardless of when it's corrected, the original incorrect version not only can get into millions of hands quickly but can also exist in certain forms even after the correction.
The moral to the story? Similar to a carpenter (who should measure twice, cut once): edit many, publish once.
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